It was tough to capture my teeth color appropriately on pictures to show the difference, however I have actually included them regardless. The Set comes effectively packaged with a quick guidebook, teeth shade guide, the LED-mouth piece, and the serum tubes. The LED-mouth piece features a 4-multi-end cord consisting of lightning, USB-C, USB-A, and a micro USB for use with various gadgets.
Television itself was the most complex part of the procedure for me, as it does take a couple of clicks to get serum to begin flowing; however, the Snow site has a great Frequently Asked Question area with videos to discuss common concerns! As far as comfort and safety, the light itself is LED not UV as I first believed when I saw a glowing light - .
Snow claims that their item is perfect for delicate teeth, and I can testify to this being a valid statement for my own experience, as many times my gums are sensitive to even brushing. I have not been troubled by the serum at this time. I will also consist of that the mouth piece itself rests comfortably.
I find myself looking forward to the next usage, even early on, which for someone who is not substantial into oral hygiene that is rather the task. . Overall, I am anticipating the ongoing progress and upkeep.
BBB stays operational and concentrated on serving our business community. Check out more (). . Submit a Complaint308 overall complaints in the last 3 yearsof those, 250 problems were closed in last 12 monthsAdvertising/SalesBilling/CollectionsDelivery IssuesGuarantee/WarrantyProblem with a Product or ServiceTotals08/03/2020I placed my order with promotion code SMILE just still to be charged $149, i have actually been emailing this company because 6/21/20 concerning this matter so I can be partly refunded or compensated in some method and still no response.
Then by 7/31/2020 the LED light stopped working. I called immediately to encourage of my issues only to be told i need to wait 24-48 hours for aid. This item is pricey why do i have to wait and now i see just the traffic signal in the wireless mouth piece triggers the serum, why isn't this used to all clients.
Please describe our return policy for any returns or exchanges (). For upgrades, please send a questions to our assistance team to ******************* Bbb: I have reviewed the response made by the company in referral to grievance ID ********, and find that this resolution would be acceptable to me.
Regards, Sherona S ****** Snow responded that the solved this concern, they did not fix nobody called, my mouth piece is not working implying the LED light no longer comes on no matter what gadget i plug it approximately the least they can do is send me a new one i paid $149 why are they so non chalant.
please re-open this as i will not stop up until they a minimum of acknowledge that i require a brand-new mouthpiece or and acknowledge the promo code not working. thank youNo query found from client to client service. Client has actually reached out to consumer by means of e-mail. 07/08/2020Purchased item from organization May 2020 and didn't get the item until I sent out a message of not getting it - .
The envelop both inside along with exterior was damp from the damaged contents inside the envelop. I have called numerous times let messages in addition to sent emails,( 3 with images to this company). I desire my cash returned in the quantity of $149. 00 because I can't use the product.
I understand that we are in a pandemic, nevertheless, someone at this business should reach out to a consumer through text or email to rectify a consumers concerns I will not utilize this item and desire a refund due to my trouble and the lack of concern for my problems - . .
we say sorry for the trouble. The order number was **********************. The order verification # is # **** ********. Sent from my iPhoneDuring the pandemic the return period was extended as it triggered hold-ups in deliveries. ********************************* To Whom This May Concern: I sent out a number of emails to this business and likewise called a number of times and left a number of messages.
It was that the package was damaged and late. The bundle was harmed and not functional. It was really wet and I did not open it since it was so severely harmed. I would like a refund of the purchase cost ($ 149) due to the fact that the item was not up to standard when it was provided.
Please email me back and let me know what can be done to protect my refund. Thank you. Mrs. ****************** 06/25/2020I purchased the Snow Lightening Package Wired for $111. 75 in late December 2019. I researched the various Lightening Kits the Pro's and Con's and Snow revealed a 5 year service warranty on gadgets and a 30 day warranty if the gadget did not work for you.
They billed my Charge card Business April 6, 2020 and I received the package April 25, 2020. I started using the kit April 26, 2020 per the instructions. I have utilized other bleaching gadgets in oral workplaces and over the corner and all of them worked except they were not easy to use so I had a concept of what I should expect.
I knew something could not be right because all whiteners had been able to bleach these stains. I started emailing the assistance personnel right away Might 8, 2020 and discussed in information my issues. Each time I would email client assistance I would place on e-mail 5th Notice, sixth Notice etc.
NO CUSTOMER SUPPORT so I emailed and text "I would like a refund period". Today June 25, 2020 I got a call from a SNOW employee Nicolas who said this wasn't his task to call consumers however thought, he would take time to call and see if he might help.
There are wired and wireless gadgets he ask what I had, I stated, "I didn't see an option just the wired" He stated, the wireless had the blue and red LED lights which activate the serum, the wired did not offer both that's why my own wasn't working. I request for a refund or exchange I was not given either.
No requirement to make a return. Refund has actually been processed. Please permit 5-7 service days for refund to be processed. A present and letter are being mailed to customer and will be delivered within the next 3-4 service days. I believed long and hard on what complaint to look at BBB's checklist in concerns to how the person that called me from SNOW BIOLABS attempted to verbal Bully me into tucking my tail and letting the concern go stating "you are the only individual we understand about that our product has not worked for them.